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Privacy Policy

Last Updated: August 2026

Safa Marwa International respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or otherwise interact with our services.

1. Information We Collect

Depending on how you use our website, we may collect information such as:

  • Full name
  • Billing and shipping address
  • Phone number
  • Email address
  • Order and transaction information
  • Product and purchase details
  • Information provided through contact or inquiry forms
  • Website usage and technical information

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Arrange delivery or local pickup
  • Process payments
  • Provide customer support
  • Respond to inquiries
  • Manage returns, refunds, and exchanges
  • Send order confirmations and service-related communications
  • Improve our website, products, and customer experience
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with applicable legal requirements

3. Payment Information

Payments may be processed through third-party payment providers.

Safa Marwa International does not intentionally store complete payment card information on its website unless specifically required and securely supported by the applicable payment system.

Customers should review the privacy policies of the relevant payment provider for information about how payment data is handled.

4. Cookies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember shopping cart and checkout information
  • Improve website performance
  • Understand website usage
  • Improve user experience

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Sharing of Information

We may share necessary information with trusted third parties when required to provide our services, including:

  • Payment service providers
  • Delivery and courier partners
  • Website hosting and technology providers
  • Service providers assisting with website operations
  • Government or legal authorities where required by law

We do not sell your personal information for unrelated purposes.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Services

Our website may use third-party services, including payment, delivery, analytics, or other technology services. These third parties may process information according to their own privacy policies and terms.

8. Your Information

You may contact us regarding your personal information or request correction of inaccurate information, subject to applicable legal requirements.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

For privacy-related questions or concerns, please contact Safa Marwa International using the contact information available on our website.